Privacy policy

Privacy Policy

Last updated: January 9, 2026

This Privacy Policy describes how VaporGenie Manufacturing (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from vaporgenie.com (the “Site”).

Information We Collect

When you visit the Site, place an order, or otherwise interact with us, we may collect the following types of information:

Personal Information You Provide

This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and checkout information

  • Order history and customer support communications

Automatically Collected Information

When you visit the Site, certain information is collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Site

  • Referring URLs and interaction data

This information helps us operate, improve, and secure the Site.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support and communicate with you

  • Deliver products and verify delivery requirements (including Adult Signature)

  • Detect fraud, prevent misuse, and maintain site security

  • Improve our website, services, and customer experience

  • Comply with legal, regulatory, and payment processor requirements

We may also use your information to send promotional emails or text messages if you have opted in. These communications may include product updates, special offers, or other marketing content. You may opt out of marketing emails at any time by using the unsubscribe link provided, and you may opt out of SMS messages by replying STOP or following the instructions provided in the message.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Site and improve your experience. These may include:

  • Essential cookies required for site functionality

  • Analytics and performance cookies

  • Security and fraud-prevention cookies

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

How We Share Your Information

We share personal information only as necessary to operate our business, including with:

  • Shopify: Our ecommerce platform, which hosts the Site and processes orders

  • Payment processors: To securely process payments (we do not store full payment details)

  • Shipping carriers and fulfillment partners: To deliver your orders and verify delivery

  • Marketing and communications providers: Third-party services that help us send email and text communications, manage subscriber preferences, and measure campaign performance

  • Service providers: Analytics, fraud prevention, and customer support tools

  • Legal or regulatory authorities: When required by law

We do not sell your personal information.

Payment Information

All payment transactions are processed by third-party payment providers. We do not store full credit card numbers or sensitive payment credentials.

Cryptocurrency payments, where available, are processed externally through supported providers.

International Data Transfers

Your information may be processed outside your state, province, or country, including in jurisdictions where data protection laws may differ. We take reasonable steps to ensure appropriate safeguards are in place.

By using the Site, you consent to these transfers.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, tax, and accounting obligations

  • Resolve disputes and enforce policies

Usage and analytics data is typically retained for a shorter period unless required for security or compliance purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (subject to legal requirements)

You may contact us to exercise these rights.

Age Restriction

Our Site is intended for individuals 21 years of age or older. We do not knowingly collect personal information from individuals under this age.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: omar@vaporgenie.com