FREE SHIPPING | Discreet Packaging

With the purchase of any vaporizer (or $35 minimum) VaporGenie offers free shipping to US customers.  Our products arrive in plain bubble wrap with “VG LLC” as the sender name.

We ship every weekday (except holidays)

  • We will send you a shipping confirmation via email when your order actually ships
  • We ship orders Monday - Friday usually around 9am Eastern Time.
  • All orders ship from 24073 Zip (Southwest Virginia USA).

USPS Shipping in the USA

Residential Service Disruptions: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm

  • Please note: due to FDA and PCI requirements all orders require Adult Signature upon delivery.
  • USA shipping is free with the purchase of any Vaporizer or $35 minimum order
  • First Class shipping takes 2-6 days depending on delivery location.
  • Priority Mail usually takes 1-3 days depending on delivery location.

Priority Mail will take at most 5 days to arrive, and regular mail will take at most 10 days to arrive. If you have not received your order in 5 (Priority) or 10 (regular) days, then something is probably wrong. Please contact us at this time. Please do not wait over 30 days to contact us with shipping issues. USPS will not allow us to file a claim past 30 days. Most likely, the problem is an incorrect address, or a mistake by the US Post Office. It’s a good idea to check with your neighbors or your local post office for your package.

We are now offering Priority Express Mail for domestic shipments. Orders made before 9AM EST Monday – Friday will USUALLY reach the destination the following day. Orders made after 9AM EST on Friday will USUALLY reach the destination the following Tuesday. Though nearly every Express order will be received within 1 day, we guarantee a 2 day delivery. Orders made after 9AM EST on Friday are guaranteed the following Wednesday (because they won’t ship until Monday). USPS Federal Holidays can affect the delivery guarantees. Click here for the list of USPS holidays. 

USPS Shipping (International)

Orders shipped outside of the United States are shipped by United States Postal Service (USPS). 

GlobalPost Standard / First Class International

  • GlobalPost Standard mailing service is a 3rd party international shipping provider which hands off packages to the domestic postal service once a package has reached it’s destination country.  This service is roughly equivalent to, but usually slightly faster than, USPS First Class International. 
    • Use this website to track GlobalPost shipments (the “Last Mile Tracking ID”  is the tracking number for your local postal service): www.parcelsapp.com
  • First Class international / GlobalPost usually takes from 7-12 days to be delivered,depending on location. Shipments to Canada usually take longer, around 2 weeks. However, this service can occasionally take much longer.

USPS Priority Mail International & Priority Express Mail International:

  • Faster, more reliable, and tracking capable service.
  • Priority Mail International usually takes 7-12 days depending on location.
  • Express Mail International usually takes 5-10 days depending on location.
    • Express Mail International does *not* refund postage in the event of a late delivery.
    • Countries which often take an abnormally long time for delivery:  Australia, Thailand
      • Buyers from these countries are strongly encouraged to select Priority Express International at checkout due to extremely long delivery times using other delivery methods.  Please check with us if there is a wholesaler in your region!
Important International Declaration and Duty info:
  • It is a requirement of U.S. and International law to declare all goods shipped internationally.
  • Customers are solely responsible for all international duty fees. You can consult a Duty Calculator to get an idea of what those fees may be.
  • We cannot label international shipments as “gifts” because carriers will not insure them.

Countries We Ship To

  • Armenia, Australia, Austria, Belgium, Belize, Bermuda, Bosnia and Herzegovina, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Japan, Jordan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Martinique, Malaysia, Nepal, Netherlands, Netherlands Antilles, Northern Mariana Islands, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Saint Barthélemy, Saint Lucia, Samoa, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Trinidad and Tobago, Turkey, U.S. Minor Outlying Islands, Taiwan, Thailand, U.S. Virgin Islands, Ukraine, United Kingdom
 

Countries we do NOT take credit card orders from (but you can still order by sending payment in the mail. Read how to do this HERE):

  • Kenya, Mexico, South Africa, Brazil, Morocco (Reason: Too much credit card fraud)

Countries we do not take orders from at all (too many packages disappear):

  • New Zealand (New Zealand prohibits importing smoking vaporizers), China, India
 

Exclusive Distribution:

  • If you are interested in becoming a distributor of VaporGenie products, please contact us for details via our wholesale site.